The library

Every article, playbook, template and project in one place.

All resources

What actually makes something an agent

The word gets stuck on everything. Here's a simple test.

Article, 1 min read

Write prompts like you'd brief a new hire

Clever wording matters less than saying what you want.

Article, 1 min read

How to choose your first AI project

Pick something frequent, boring and easy to check.

Article, 1 min read

"A human reviews it" often doesn't work

When review is a rubber stamp, you've got the risk without the safety.

Article, 1 min read

Take an agent from demo to production

How to get from "it worked once" to live work.

Playbook, 8 steps

Sort support tickets automatically

Classify and route tickets, and draft replies for a support rep to check.

Playbook, 6 steps

Automate your weekly status report

Collect updates from your tools and get a draft you only need to correct.

Playbook, 5 steps

Pull invoice data into your system

Extract fields from PDFs and photos, with checks before anything gets paid.

Playbook, 6 steps

Agent specification

One page to agree what an agent does before anyone builds it.

Template, copy and fill in

Evaluation scorecard

Score your system against real cases, and compare versions.

Template, copy into a spreadsheet

Workflow map

Lay out a task step by step before you decide what to automate.

Template, copy and fill in

One-page AI policy

A plain starting point for what your team can use and what it can't paste in.

Template, copy and adapt

Build an overdue invoice assistant

Reads an account, recommends the next step and drafts the email.

Project, intermediate

Build an ask-your-docs assistant

Answers team questions from your documents and shows its sources.

Project, beginner

Turn meeting notes into tasks

Get decisions, owners and due dates out of a transcript.

Project, beginner

Build an AI quality dashboard

One page showing whether your system is still doing its job.

Project, advanced